Ask one more question
Most problems sound simple before you see the work around them.
Krisztián Józsa · Customer workflows and practical AI
I build small tools for messy customer work.
For small teams: prepared customer conversations, notes people reuse, and AI that leaves the final call to a person.
The problem
In a busy team, the same context gets rebuilt by hand. A prospect’s history lives in one person’s head. A support answer gets solved once, then solved again. And the next call starts colder than it should.
Selected work
Small fixes for that exact problem.
Shipped tool
Sales Assist
A small marketing team kept rebuilding the same prospect context. I built a review-first workspace: one prospect record becomes editable first drafts of the offer, the presentation and the contract.
Personal tool
Career OS
A private, chat-based assistant that finds matching roles and prepares application kits from verified evidence, so tailoring makes the real story clearer instead of inventing a new one.
A fancier script wasn’t the fix. The fix was remembering the person you talked to last time.
Shipped tool
A better prospect call
For a medical-services business: the script, the questions worth asking and last call’s notes, all in one place before the next call.
Finished experiment
A gentle outreach experiment
A personal-development landing page and roughly 100 friendly messages. Most of the no’s actually told me something.
I’ve spent years in the gap between the first answer and the real problem.
I’m Krisztián, and I live in Cluj-Napoca. My work has been customer support in financial software, where the first explanation is rarely the real one. It taught me to slow down and trace what’s actually going on before I build anything.
I use Hungarian, Romanian and English every day, which has made me careful about how I listen and explain things.
How I work: the tool does the prep, a person makes the call.
Try the smallest useful fix
A small experiment tells me whether the work is actually helping.
Leave it easier for the next person
A note the next person can use, not just a ticket marked closed.
Questions I’m working through in public.
Pick one to see where it’s taken me so far, or read the field notes.
How can a sales setup make a conversation more human?
By keeping the person present. A good setup remembers the useful context, holds on to the questions that matter and makes room for a better follow-up, instead of turning the pitch robotic.
See Sales AssistIs your team rebuilding the same context by hand?
Tell me where it gets messy. A customer problem, a workflow that isn’t quite clicking, or a question about where AI actually helps: I’d like to hear about it.
Let's talk